24 September 2024 / BG / Reading time: 3 min.

OT update management using the example of the CrowdStrike incident

The importance of proper OT update management, especially in industrial companies, was clearly demonstrated by the recent CrowdStrike incident. A faulty update affecting the CrowdStrike Falcon sensors installed on endpoints and servers caused massive outages and downtime in many companies.

That’s why, in this expert talk with Uwe Schmidt and Fabian Werner from our partner ACURITY, we will cover the following topics, among others:

  • What was the technical background to the CrowdStrike incident?
  • How necessary are updates, firewalls and regular data backups, for example?
  • Could the CrowdStrike incident have been prevented by proper OT update management?

 

Uwe Schmidt, Head of ACURITY, has been working in IT support in the automotive industry for over 15 years. In addition to managing and building up several support teams, he has implemented numerous IT projects in the area of shopfloor IT.

Fabian Werner, Business Development Manager at ACURITY, is the central contact person from the sales department and moderates this expert talk.

Peter Lukesch, COO of ondeso, worked for a long time as an IT security officer in a NATO task force and as an officer in the German Air Force and was also responsible for IT security in office and production environments as an IT director.

 

 

Here you can find the recording:
(German only)

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A first insight into the topic:

What actually happened? Early in the morning on 19 July 2024, bluescreens appeared worldwide. The cause was the Falcon software from the company CrowdStrike. Around 8.5 million Windows computers were affected and could only be restored to functionality with significant manual effort.

How could this happen? Uwe Schmidt explains the technical background to the CrowdStrike incident in detail. As a result of the event, the German Federal Office for Information Security (BSI) recommends an IT security guide with 14 questions to help organizations assess whether their OT and IT systems are well-prepared for such situations.

Some of these 14 questions are posed to our COO Peter Lukesch, who answers them from the ondeso OT perspective. This is followed by an exchange between our three speakers, during which further details are discussed.

 

Any questions?

If you would like to find out more about how you can secure your OT systems and prevent production downtimes, please do not hesitate to contact us!

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